Creating & Managing Users

Last Updated: 15 May, 2018

The ElasticOCR management portal allows you to add additional administrators to your account. Users added to the portal can create new apps, add other users, view invoices, and change billing details on the account.

Adding a User

To invite a new user, login to the portal and click the “Add User” button above the “Users” card.

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Enter the first name, last name and email address of the user you would like to add, then click “Invite”.

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The new user now appears on the “Users” card with an “Invited” status.

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The invited user will be sent an email notification with instructions for accepting the invitation and logging into the management portal for the first time.

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After clicking the “Get Started” button, the invited user will be asked to enter a password for their account. Passwords must be 8-16 characters and contain at least one uppercase character, one lowercase character, one number, and one special character (%,&,@,#,$,^,*,?,_,~,+,-,=).

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Once the new user has logged in for the first time, their status will change to “Active”, and you will be able to see the last time they logged in.

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Removing a User

To remove a user, login to the portal and click the “Remove” button next to a user in the “Users” card. Note that you cannot remove yourself.

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After clicking “Remove”, you will be prompted to confirm the removal of the user. Click “Continue” to confirm.

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The user has now been removed, and their user account has been deleted. If you need to add that user again, simply repeat the process to add a user by inviting them to your subscription.

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